1. We are shipping from Tuesday to Friday . This is the only days where the carrier that you have chosen can come to pick up the order. All orders placed before or after this days will be shipped next available shipping date
2. For ecological reasons 80% of our boxes are recycled,if this is something that you oppose please let us know and specify in comments and we will try to accommodate you.
3. International shipments are available as long are done through the website.Make sure you are using same shipping and billing address,also the credit card must be the same address as the billing address. If any of this policies gets violated thy website will tag it as a potential fraud and your purchase might be suspended.
4. Shipping delays might happen ,specifically for international shipping due to customs restrictions and inspections. Each customer should check with their government requirements before ordering.
5. if the package is damaged or lost please contact us immediately or your local carrier.